Palmar Beach Resort And Spa Riviera Maya, Puerto Morelos ~ Reviews, Room Choices & Prices 2025

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About the Resort

Carretera Cancun Puerto Morelos Km 27.5, Puerto Morelos, Mexico, 77580

Palmar Beach Resort And Spa Riviera Maya offers an all-inclusive experience with stunning beachfront views in Puerto Morelos, Mexico. The resort's architecture is designed to blend seamlessly with the tropical landscape, creating a serene atmosphere. Guests can indulge in a range of unique services, including access to a full-service spa and varied dining options. Recognized for its exceptional hospitality, this resort caters to families and couples alike.

Location

The resort is conveniently located 30 km from Cancun, making it easily accessible for travelers. Nearby landmarks include popular attractions such as Bahia Petempich Beach and local shops. The surrounding area offers a picturesque ambiance suitable for relaxation and exploration.

Rooms

The resort features spacious accommodations equipped with air conditioning and minibars. Guests can enjoy picturesque views from their own terrace, providing a relaxing environment. Some rooms also highlight whirlpool bathtubs, ensuring a luxurious stay.

Eat & Drink

Palmar Beach Resort And Spa Riviera Maya boasts a variety of onsite restaurants offering international fare. Diners can enjoy freshly prepared dishes while overlooking the ocean. Signature dining experiences include local Mexican cuisine and international specialties, catering to diverse tastes.

Leisure & Business

Guests can partake in various recreational activities, including access to a full-service spa for relaxation and rejuvenation. The resort provides opportunities for water sports and poolside relaxation, enhancing the leisure experience. Family-friendly entertainment options ensure enjoyable moments for all ages.

“The hotel location is perfect, nestled right by the beach, making it easy to enjoy the sun and surf.”view full review

View resort on map

“Exceptional staff and vibrant atmosphere for a great stay.” view full review

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

All visitors are offered a buffet breakfast for a fee.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

English, German, Spanish, Italian, Russian

Year renovated:2008

Number of rooms:367

Former name

azul beach resort riviera cancun, by karisma

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Studio King

Max:

2 persons

48 m²

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Family Suite Ocen View

Max:

2 persons

58 m²

Bed options:

1 Double bed

Sea view

Shower

Bathtub

room details

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Deluxe King Studio

Max:

2 persons

59 m²

Bed options:

1 King-size bed

Garden view

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Puerto Morelos 5.8 km

Airports

Cancun (CUN) 25.2 km

Aeropuerto de Playa del Carmen (PCM) 41.2 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Relaxing Retreat!

“I had a wonderful experience at the spa where my massage by Diana was incredibly soothing and rejuvenating.” view full review

Immaculate Pools!

“The pool area was always kept pristine, providing a refreshing escape for my family and me during our stay.” view full review

Unique Dining!

“Dining at Le Chique was a delightful experience, the creativity of the dishes made the long meal absolutely worth it.” view full review

Worry-Free Babysitting!

“The babysitting service was excellent; I felt at ease knowing they provided updates and were flexible with timing.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Table tennis

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Toys
Kids club
Game room

Spa & Leisure

Plunge pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Terrace
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Carretera Cancun Puerto Morelos Km 27.5, Puerto Morelos, Mexico, 77580

Map view

Carretera Cancun Puerto Morelos Km 27.5, Puerto Morelos, Mexico, 77580

City landmarks

Unnamed Road

The Kay Club

1.9 km

Beach

Bahia Petempich

2.6 km

Zoo

Crococun Zoo

3.6 km

Bahia Petempich Beach

3.0 km

Gallery

Galeria Arte Zissimo arte contemporano

4.7 km

Av. Javier Rojo Gomez 14

Rosario & Marco's Art Shoppe

4.8 km

Av. Javier Rojo Gomez Lote 3

Catholic Church

5.4 km

Puerto Morelos Lighthouse

5.8 km

Nearby

Beach

Snorkeling Adventure

310 m

Restaurants

Le Chique

120 m

Carretera Cancun-Puerto Morelos km 27.5 Manz 37

Reviews and Ratings

Feedback from previous guests about their experience. <br />

72%

liked the resort and would come back

Stunning view

Comfortable bed

Dismissive service

Limited dining options

7.2/10

Very good

Rooms

8.8

Location

7.0

Service

6.2

Dining

5.8

Charlotte

United Kingdom, January 2025

7.2/10

I had a lovely stay overall. The rooms were spacious and had a stunning view of both the pool area and the beach. The jacuzzi was a fantastic touch, and the bed was super comfortable. However, the service left something to be desired—there was some dismissiveness that was quite frustrating. The dining experience, while reasonable, didn't quite meet my expectations either. Overall, it was a good value for the price, but there were definitely areas needing improvement.

Rooms

9.0

The rooms were spacious with a beautiful view of the pool and beach, featuring a great jacuzzi and a very comfortable bed.

Service

5.0

The service could be better; I found the staff to be somewhat dismissive and unhelpful when I sought assistance.

Location

7.0

The location was very nice, surrounded by beautiful views, though access to certain areas was somewhat limited.

Dining

6.0

The dining options were reasonable, but I felt like they could do better to enhance the overall experience.

Facilities

8.0

The facilities included a well-maintained pool area that I really enjoyed.

Stunning view

Dismissive service

Daniel

United Kingdom, December 2024

7.8/10

I had a lovely stay at this hotel, with spacious and beautiful rooms that had a fantastic view of the pool area and beach. The amenities were enjoyable, and the staff were welcoming and attentive. However, the dining options could use improvement, as the variety was limited. Overall, the experience was quite good, though not without its drawbacks regarding food options.

Rooms

9.0

The rooms were spacious and beautiful, with a comfy bed and a great jacuzzi. I loved the view of the pool area and the beach.

Service

9.0

The staff were really friendly and attentive, always ready to help and make my stay comfortable.

Location

7.0

The hotel's location had its perks, but there were some limitations in terms of nearby activities.

Dining

6.0

Dining was reasonable, but the options were somewhat limited, which was a bit disappointing during my stay.

Facilities

8.0

The amenities were quite nice, with a well-maintained pool that I really enjoyed.

Alex

United Kingdom, November 2024

6.8/10

I had a good time at this hotel, with clean and comfortable rooms offering beautiful views of the pool area and beach. The service had its ups and downs, with some staff being very kind while others could be a bit unfriendly. The overall location was pleasant, set amidst tropical plants, but it felt somewhat limited in terms of options. Dining here was reasonable, but I found the hot dishes to be average. Overall, the experience was decent, but there are definitely areas for improvement.

Rooms

8.0

The rooms were clean and comfortable, featuring lovely views of the pool and beach.

Service

6.0

While some staff members were wonderful, I did encounter a few who were unkind, which affected the overall experience.

Location

7.0

The location had a pleasant tropical vibe, but options felt somewhat limited despite the beautiful surroundings.

Dining

6.0

Dining was reasonable, but the hot dishes didn't quite meet my expectations.

Facilities

7.0

The facilities were adequate, but nothing stood out as particularly impressive.

Andrew

United Kingdom, August 2024

7.0/10

The hotel had a truly beautiful view, especially from the rooms overlooking the pool and beach areas. My stay was quite comfortable due to the spacious room with a fantastic jacuzzi and a cozy bed. While the location was decent, it had some limitations, and the dining left much to be desired, with some dishes being lukewarm. Overall, I found the experience a bit mixed, but the value for the price was acceptable.

Rooms

9.0

The room was spacious, featuring a great jacuzzi and a comfy bed, plus it had a beautiful view of the pool and beach.

Service

6.0

Although the service had its moments, especially getting us settled into our room, there were instances where the staff seemed unkind.

Location

7.0

The location was nice but had some limitations, as it felt a bit isolated despite the beautiful views.

Dining

5.0

Dining was reasonable but could be improved; some dishes were served warm, which was disappointing.

Facilities

8.0

The facilities, including the pool area, were well-maintained, which added to the overall enjoyment.

Clifford

United Kingdom, August 2024

7.4/10

I had a pleasant stay at this hotel with its beautiful rooms that offered stunning views of the pool area and beach. The spacious accommodations were definitely worth the price, but I did face some service hiccups during my visit. While the dining options were decent, I felt there could have been more to choose from to make my meals more exciting. Overall, it’s a nice spot with great amenities, just a few improvements needed in service and dining variety.

Rooms

9.0

The rooms were very nice and spacious, with a beautiful view of the pool area and beach.

Service

5.0

The service was somewhat inconsistent; apart from one exceptional staff member, the rest seemed indifferent and not very helpful.

Location

7.0

The hotel is set in a large territory which was nice, but options around were somewhat limited.

Dining

6.0

Dining was reasonable overall, but I felt like there could have been more variety to keep things interesting.